Career Opportunities with Marco Technologies, LLC

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Senior Network Systems Engineer

Department: Network Engineering
Location: St. Louis, MO

Sr. Network Systems Engineer is responsible for providing top quality services and solutions to our clients through industry knowledge and expertise. Maintaining a high level of client satisfaction is a must. You will routinely perform project-based installations and service-based repair calls both remotely and at client locations and will occasionally assist the Managed IT teams. This position is responsible for management, administration and integration of products and applications; handling responsibilities from basic system installations to the overall architecture.

Main Responsibilities:

  • Installation, support and maintenance of network infrastructure and network security components
  • Integrate, maintain, consolidate network services - including but not limited to -firewalls and network security, switches, routers
  • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational deficiencies
  • Provide technical support to end-users regarding hardware/application issues
  • Architect or assist in architecting effective quality solutions to meet our customersí needs
  • Develop and follow Marco best practices and operational procedures and create visual and written documentation
  • Stay up to date with relevant state-of-the-art technology, equipment, and/or systems
  • Maintain industry certifications
  • Engage with Technology Practice Group (TPG) teams to help build technology practices with a focus on key technologies and best practices
  • Promote new and innovative approaches to addressing business challenges
  • Function collaboratively as part of a fast-paced, client orientated team
  • Accurately maintain documentation and comply with service administrative procedures, including pick tickets, ticket updates, time entries and timesheets
  • Consistently maintain a revenue-to-wage ratio of 2.5 or above
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by direct manager or supervisor

Required Qualifications:

  • Bachelorís degree and 6+ years of experience or equivalent experience (8 or more preferred)
  • Excellent customer service skills
  • Advanced working knowledge of Firewall operation, deployment and migrations
  • Advanced understanding of routing, switching, wireless
  • Strong problem-solving ability
  • Excellent organizational and time/task management skills

Benefits:

Marco offers a competitive compensation package and excellent benefits including medical, dental, and vision insurance, paid holidays and vacation, 401k with generous company match, flexible spending accounts and dependent care, employee purchase program, employer paid life insurance, voluntary term life insurance, short and long term disability, critical illness and accident benefits, and the opportunity to grow in a top five technology provider in the nation!

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