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Physical Security Technician

Department: Service Technician
Location: St. Louis Park, MN

Physical Security Technician will provide quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform project based installations and service based repair calls at client locations.

Main Responsibilities:

  • Frequently travel to client sites to install and maintain new and/or existing physical security equipment
  • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems. Escalate issues beyond established skill set
  • Provide on-call support advice and technical support to various users/clients regarding operational/applications issues
  • Design archive and backup systems. Work closely with client’s technical staff to ensure that backup and documented to Marco procedure
  • Stay up to date with relevant state-of-the-art technology, equipment, and/or systems
  • Function collaboratively as part of a fast-paced, client orientated team including development of process and procedures along with SOW refinements
  • Maintain parts inventory
  • Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by direct supervisor

 

Required Qualifications:

  • Associates Degree and 2+ years of experience or equivalent experience
  • Current industry recognized certification
  • Experienced and qualified in March Networks, Milestone, Axis, Avigilon, Open Options and Bosch

 

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